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How Standwyse works, a plain-English glossary of every term you'll meet, and answers to the questions we hear most. New here? Replay the guided tour any time.
How Standwyse works
Standwyse is built around a simple idea: getting an event ready is really a long checklist spread across dozens of companies, and the hardest part is knowing what still needs attention right now. Standwyse keeps that picture in one place for everyone involved.
There are two sides to the platform. Organisers are the team running the show. They set up the event — its dates, venue, branding, the documents every exhibitor must provide, and the checklist of tasks each exhibitor needs to complete. Once the event is live, organisers work from a control room: a floor heatmap that colours every stand by how ready it is, summary tiles for the whole show, and a review queue that ranks the next thing to look at by risk and deadline.
Exhibitors are the companies taking a stand. Each exhibitor company gets its own account — a workspace holding its checklist, its uploaded documents, its public profile, and the people invited to work on it. An exhibitor logging in sees a focused console: a countdown to the event, a readiness score, and a clear, prioritised list of what to do next.
Documents are where Standwyse does its most useful work. When an exhibitor uploads something like an insurance certificate or a risk assessment, the platform runs it through an AI compliance check. The organiser writes a rubric — the rules that make a document acceptable, such as a minimum level of cover and an expiry date in the future. The AI reads the document and pulls out the fields the rubric names; a separate, deterministic grader applies the rules and produces a verdict. Splitting the work this way means the AI never silently decides whether to accept a document — every verdict can be traced back to a specific rule, which matters when a decision is questioned.
Everything rolls up into readiness. Each exhibitor has a readiness score showing how much of their required work is done. The organiser sees those scores aggregated across the floor, plus a launch- readiness view for the event itself: are the core details set, is branding configured, have the checklist templates and document requirements been defined, and has someone signed off the preview. The goal is that nobody has to chase a spreadsheet to answer “are we ready?” — the answer is always on screen.
Standwyse is multi-tenant and private by design. Organiser and exhibitor teams only ever see the data that belongs to them, enforced at the database level. And because the same plain-English vocabulary runs throughout the product, the glossary below is the one place to learn what each term means.
Glossary
Roles & accounts
Organiser
Platform admin
Exhibitor company
Exhibitor account
Exhibitor user
Exhibitor admin
Contractor
Compliance
Compliance rubric
Compliance run
Verdict
Document requirement
Readiness & checklists
Launch readiness
Readiness score
Checklist item
Workspace
Stand
Review queue
Frequently asked questions
What is Standwyse?+
Standwyse is an event compliance and readiness portal. Organisers use it to run a whole show floor — tracking every exhibitor's tasks, documents, and deadlines in one place — and exhibitors use it to see exactly what they need to do and by when.
Who should I invite to my workspace?+
Invite anyone who owns part of your readiness work. For an exhibitor that usually means a marketing lead for the profile, an operations lead for documents, and your stand contractor. Organisers can invite their wider ops team as organiser users.
How does the AI document check work?+
When a document is uploaded, the AI reads it and extracts the fields named in the organiser's compliance rubric. A deterministic grader then applies the rules to produce a verdict. The AI never decides the verdict on its own, which is what makes every decision auditable.
Why was my document marked as needing revision?+
A document needs revision when one or more rubric checks did not pass — for example an insurance certificate where the expiry date could not be read, or cover below the required amount. The verdict and reviewer comment explain exactly what to fix before re-uploading.
What does my readiness score mean?+
Your readiness score is the share of your required work that is complete, from 0% to 100%. On the organiser floor heatmap it sets the colour of your stand: green is on track, amber needs attention, and red is at risk.
What's the difference between an exhibitor account and an exhibitor user?+
An exhibitor account is the workspace for one exhibiting company — its checklist, documents, and profile. An exhibitor user is a person invited into that account. One account can have several users, and one of them is the exhibitor admin who manages the team.
How do deadlines and overdue items work?+
Each checklist item can carry a due date. Items past their due date are flagged as overdue and rise to the top of the organiser's review queue, which is ordered by risk and how close the deadline is.
Can I restart the product tour?+
Yes. Use the “Replay the product tour” button below. The tour walks you through the dashboard in five short steps and can be skipped at any time.
Is my data private to my organisation?+
Yes. Standwyse is multi-tenant with row-level security: organiser and exhibitor teams only ever reach the information that belongs to their own organisation and accounts.
How do I get help if I'm still stuck?+
Email us at hello@standwyse.com or use the in-app support page in your workspace. The AI concierge can also answer task-specific questions and, when needed, hand a summary to our team.
Still have a question?
Our team is one email away during the pilot.