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How Standwyse works, a plain-English glossary of every term you'll meet, and answers to the questions we hear most. New here? Replay the guided tour any time.

How Standwyse works

Standwyse is built around a simple idea: getting an event ready is really a long checklist spread across dozens of companies, and the hardest part is knowing what still needs attention right now. Standwyse keeps that picture in one place for everyone involved.

There are two sides to the platform. Organisers are the team running the show. They set up the event — its dates, venue, branding, the documents every exhibitor must provide, and the checklist of tasks each exhibitor needs to complete. Once the event is live, organisers work from a control room: a floor heatmap that colours every stand by how ready it is, summary tiles for the whole show, and a review queue that ranks the next thing to look at by risk and deadline.

Exhibitors are the companies taking a stand. Each exhibitor company gets its own account — a workspace holding its checklist, its uploaded documents, its public profile, and the people invited to work on it. An exhibitor logging in sees a focused console: a countdown to the event, a readiness score, and a clear, prioritised list of what to do next.

Documents are where Standwyse does its most useful work. When an exhibitor uploads something like an insurance certificate or a risk assessment, the platform runs it through an AI compliance check. The organiser writes a rubric — the rules that make a document acceptable, such as a minimum level of cover and an expiry date in the future. The AI reads the document and pulls out the fields the rubric names; a separate, deterministic grader applies the rules and produces a verdict. Splitting the work this way means the AI never silently decides whether to accept a document — every verdict can be traced back to a specific rule, which matters when a decision is questioned.

Everything rolls up into readiness. Each exhibitor has a readiness score showing how much of their required work is done. The organiser sees those scores aggregated across the floor, plus a launch- readiness view for the event itself: are the core details set, is branding configured, have the checklist templates and document requirements been defined, and has someone signed off the preview. The goal is that nobody has to chase a spreadsheet to answer “are we ready?” — the answer is always on screen.

Standwyse is multi-tenant and private by design. Organiser and exhibitor teams only ever see the data that belongs to them, enforced at the database level. And because the same plain-English vocabulary runs throughout the product, the glossary below is the one place to learn what each term means.

Glossary

Roles & accounts

Organiser

The organiser is the team putting on the event (for example, the Meridian Expo Group running TechConf 2026). Organisers see the control room: every exhibitor's readiness, the review queue, and launch-readiness for the show as a whole.

Platform admin

Platform admins are Standwyse operators. The role is for support and platform operations — things like the AI spend dashboard and compliance audit — and is separate from any single organiser or exhibitor account.

Exhibitor company

An exhibitor company is one of the businesses taking a stand at the event (for example, Sentinel Robotics). It is the real-world organisation; in Standwyse it is represented by an exhibitor account.

Exhibitor account

An exhibitor account is the Standwyse workspace that belongs to one exhibitor company. It holds that company's checklist progress, uploaded documents, public profile, and the people invited to work on it. One company has exactly one account per event.

Exhibitor user

An exhibitor user is an individual person who has been invited into an exhibitor account. A company can have several users — for example a marketing lead completing the profile and an operations lead uploading documents.

Exhibitor admin

The exhibitor admin is the lead user for an exhibitor account. On top of completing checklist items and uploading documents, they can invite colleagues and contractors and manage who has access.

Contractor

A contractor is a restricted user invited into an exhibitor account — typically a stand-build company. They get the operational guidance and documents they need without seeing the full account.

Compliance

Compliance rubric

A compliance rubric is the set of checks an organiser writes for a document requirement — for example, that an insurance certificate must show a minimum cover amount and an expiry date in the future. The AI extracts the named fields; a deterministic grader applies the rules, which is what makes every verdict auditable.

Compliance run

A compliance run is one pass of the Lighthouse pipeline over a specific document version: the AI reads the document, extracts the fields the rubric names, and the grader applies the rules to produce a verdict. Each run is recorded so the decision can be audited later.

Verdict

A verdict is the result of a compliance run: a plain-English summary of which rubric checks passed and which failed, so an organiser can see at a glance what is safe to accept and what needs revision. The AI never decides the verdict directly — the deterministic grader does, from the rubric.

Document requirement

A document requirement is something the organiser requires exhibitors to upload — for example public liability insurance or a stand risk assessment. Requirements can be mandatory and are often linked to a checklist item and a compliance rubric.

Readiness & checklists

Launch readiness

Launch readiness is the organiser-side view of whether the event is ready to go live — event details, branding, checklist templates, document requirements, and the preview check. For an exhibitor it is their own readiness score: the share of their required work that is complete.

Readiness score

The readiness score summarises how far through their required tasks an exhibitor is, from 0% to 100%. On the floor heatmap it drives the colour of each stand: green is on track, amber needs attention, red is at risk.

Checklist item

A checklist item is one task on an exhibitor's to-do list — uploading insurance, completing their profile, submitting a risk assessment. Items can be mandatory, can carry a due date, and can be linked to a document requirement so completing one updates the other.

Workspace

Stand

A stand is the physical booth an exhibitor occupies at the event. In the control room each cell of the floor heatmap is one stand, coloured by that exhibitor's readiness score.

Review queue

The review queue is the organiser's prioritised list of documents and checklist items awaiting review. It is ordered server-side by severity and deadline proximity, so the item at the top is always the one that matters most right now.

Frequently asked questions

What is Standwyse?+

Standwyse is an event compliance and readiness portal. Organisers use it to run a whole show floor — tracking every exhibitor's tasks, documents, and deadlines in one place — and exhibitors use it to see exactly what they need to do and by when.

Who should I invite to my workspace?+

Invite anyone who owns part of your readiness work. For an exhibitor that usually means a marketing lead for the profile, an operations lead for documents, and your stand contractor. Organisers can invite their wider ops team as organiser users.

How does the AI document check work?+

When a document is uploaded, the AI reads it and extracts the fields named in the organiser's compliance rubric. A deterministic grader then applies the rules to produce a verdict. The AI never decides the verdict on its own, which is what makes every decision auditable.

Why was my document marked as needing revision?+

A document needs revision when one or more rubric checks did not pass — for example an insurance certificate where the expiry date could not be read, or cover below the required amount. The verdict and reviewer comment explain exactly what to fix before re-uploading.

What does my readiness score mean?+

Your readiness score is the share of your required work that is complete, from 0% to 100%. On the organiser floor heatmap it sets the colour of your stand: green is on track, amber needs attention, and red is at risk.

What's the difference between an exhibitor account and an exhibitor user?+

An exhibitor account is the workspace for one exhibiting company — its checklist, documents, and profile. An exhibitor user is a person invited into that account. One account can have several users, and one of them is the exhibitor admin who manages the team.

How do deadlines and overdue items work?+

Each checklist item can carry a due date. Items past their due date are flagged as overdue and rise to the top of the organiser's review queue, which is ordered by risk and how close the deadline is.

Can I restart the product tour?+

Yes. Use the “Replay the product tour” button below. The tour walks you through the dashboard in five short steps and can be skipped at any time.

Is my data private to my organisation?+

Yes. Standwyse is multi-tenant with row-level security: organiser and exhibitor teams only ever reach the information that belongs to their own organisation and accounts.

How do I get help if I'm still stuck?+

Email us at hello@standwyse.com or use the in-app support page in your workspace. The AI concierge can also answer task-specific questions and, when needed, hand a summary to our team.

Still have a question?

Our team is one email away during the pilot.

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